A view of the Osian Valley Resort & Spa showing the a pink multi-storey building, a separate dark-roofed building, and the surrounding green, hilly landscape under a cloudy sky.

decoration

Policies at Osian Valley Resort & Spa

decoration

Here are the key policies for the Osian Valley Resort Kumbhalgarh. Note that specific policies can vary depending on your booking platform and package.

Check-in and Check-out

•Standard check-in time: 2:00 PM.

•Standard check-out time: 11:00 AM.
 

Early check-in and late check-out: These are subject to availability. You must book the room for the previous night to guarantee an early check-in. Some packages may include a free early check-in or late check-out of up to two hours, subject to availability.

Identification

• Mandatory ID: As per government regulations, all guests over 18 must present valid government-issued photo identification at check-in.

• Acceptable forms of ID: Include passports (for foreign nationals), Aadhaar cards, driving licenses, or voter IDs (for Indian nationals).

• Unacceptable forms of ID: PAN cards and office-issued ID cards are not accepted. 

Age and Guest Policies

• Minimum age: The minimum age for check-in is 18 years old.

Children:
◦ Children under 6 years old can stay for free using existing bedding.
◦ Extra beds for children aged 6 to 11 are subject to an additional charge.

• Extra guests: Extra person charges may apply, depending on the property's policy. Extra beds and cots are subject to availability and may incur a charge.

• Payment: The resort accepts credit cards, debit cards, cash, and UPI.

Pet Policy

• Designated rooms: Pets are only permitted in the ground-floor rooms. This applies to small and medium-sized pets.

• Pet charges: A pet charge and deposit may apply.

• Common areas: Leashes are required in all common areas. Pets are not allowed in the restaurants or enclosed areas of the resort.

• Guest responsibility: Guests are responsible for cleaning up after their pets and for any damages they cause.

Smoking

The hotel is a smoke-free property. Smoking is not allowed in the rooms, but guests can smoke in the balcony or designated smoking areas are available.

Food and Outside Meals

The resort generally does not permit food from outside.

Cancellation Policy

Policies vary based on the specific booking type and booking platform. Some flexible bookings may offer free cancellation up to a specific time, while others may be non-refundable. It is essential to check the terms of your specific reservation.

Special Events

The hotel may charge a mandatory gala dinner fee for adults and children staying on Christmas Eve and/or New Year's Eve.

Continue your booking